FAQ

General Information & Orders

Where is SWS based?

SWS is located in Glenrowan, Victoria.

Can I pick up my order or test equipment?

We offer 1-3 day dispatch and 90-day trials on all equipment, eliminating the need for in-person testing or pickup. This allows us to focus on delivering top-notch customer service and developing new products.

Where are your products made?

Our products are manufactured in China, with some parts assembled in Australia. We ensure high quality through ISO standards and independent certification to meet Australian, New Zealand, and European standards.

Placing an Order

How can I place an order?

You can place orders via our online store or by calling 1300 SWS WELD (1300 797 9353). We use secure payment processing gateways for safe transactions.